Privacy Policy

1. About this policy

This Privacy Policy explains how PXLTAB handles personal information when you:

• visit PXLTAB;
• create or use an account;
• generate or edit images;
• purchase or manage a one-time plan;
• contact us;
• or otherwise use the service.

PXLTAB is the trading and service name used to provide the PXLTAB platform.

For privacy questions, contact contact@pxltab.com.

2. Information we may collect

Account information

We may process:

• display name;
• email address;
• password hashes and authentication information;
• email verification status;
• account status;
• security settings;
• credit balance;
• plan and credit information;
• and support communications.

Content you provide

When you use PXLTAB, we may process content needed to perform the requested action, including:

• prompts;
• uploaded images;
• architectural sketches;
• 3D views;
• reference images;
• masks;
• editing instructions;
• workflow selections;
• generation settings;
• and generated outputs.

Usage and technical information

We may process technical information such as:

• timestamps;
• IP address;
• browser and device information;
• session information;
• generation status;
• selected models or providers;
• credit activity;
• errors;
• security events;
• and service-performance information.

We aim to limit technical monitoring to information reasonably necessary to operate, secure, troubleshoot, and improve the service.

Payment information

If paid plans become available, a selected third-party payment provider, reseller, or Merchant of Record may process purchases made through PXLTAB.

The selected provider may collect billing, payment, tax, and transaction information directly from buyers.

PXLTAB does not receive or store complete payment card numbers when a third-party provider processes the transaction.

We may receive limited information from the selected provider, such as:

• transaction identifiers;
• plan and payment identifiers;
• purchased plan;
• currency;
• payment status;
• tax status;
• and refund status.

3. How we use information

We may use information to:

• create and manage accounts;
• authenticate users;
• protect accounts and infrastructure;
• process generation and editing requests;
• send requests to relevant AI providers;
• store and display generation history;
• manage credits and one-time plans;
• prevent fraud and abuse;
• enforce usage limits;
• troubleshoot technical problems;
• operate and maintain PXLTAB;
• provide customer support;
• send transactional and security communications;
• improve reliability and usability;
• administer purchases and billing;
• comply with legal obligations;
• and enforce our Terms of Service.

4. Legal bases

Where applicable law requires a legal basis for processing, we may rely on:

Contract

Processing necessary to provide PXLTAB services you request.

Legitimate interests

Processing reasonably necessary to operate, secure, prevent abuse, troubleshoot, and improve PXLTAB.

Legal obligations

Processing required by applicable laws, regulations, legal requests, accounting requirements, fraud-prevention obligations, or similar duties.

Consent

Where applicable law requires consent, we will request it before carrying out the relevant processing.

5. AI providers

PXLTAB may use third-party AI providers or model-routing services to perform generation and editing requests.

Depending on the requested feature, information transmitted to an AI provider may include:

• prompts;
• images;
• reference material;
• masks;
• instructions;
• and generation settings.

Providers may include services from companies such as Google, OpenRouter, Black Forest Labs, xAI, or other providers introduced as PXLTAB develops.

We transmit information reasonably necessary to perform the requested generation.

Third-party providers operate under their own terms, privacy practices, retention practices, and technical infrastructure.

6. Other service providers

PXLTAB may use third parties to provide infrastructure and operational functions.

These may include:

• Cloudflare or similar infrastructure and storage providers;
• Sentry or similar diagnostic and monitoring providers;
• authentication services;
• transactional email services;
• hosting and infrastructure providers;
• and selected third-party providers for billing and payments.

We may replace, remove, or add providers as the platform develops.

7. Payment providers and processing

If paid plans become available, a third-party payment provider may process purchases made through PXLTAB.

The selected provider will be identified before or during checkout and will process payment information under its own privacy policies.

PXLTAB may receive limited transaction and plan information needed to:

• activate paid access;
• manage one-time plans;
• allocate credits;
• identify successful or failed payments;
• remove or restore the remaining credits from an exact purchase during a manual billing review;
• handle refunds;
• and provide billing support.

8. Cookies and browser storage

PXLTAB may use cookies, local storage, and similar browser technologies for functions such as:

• authentication;
• sessions;
• security;
• preferences;
• and service functionality.

PXLTAB does not currently sell personal information for behavioral advertising.

If we introduce non-essential tracking that requires consent under applicable law, appropriate notices or controls will be provided.

9. International processing

PXLTAB's providers may operate infrastructure in multiple countries.

As a result, personal information may be processed outside the country where you live.

Where applicable law requires safeguards for international transfers, appropriate mechanisms may be used by PXLTAB or its relevant providers.

10. Data retention

We retain information for as long as reasonably necessary to provide and secure PXLTAB and meet legitimate legal or operational requirements.

Account information

Account information may be retained while an account remains active and for a reasonable period afterward where required for security, fraud prevention, disputes, support, accounting, or legal compliance.

Generation content

Inputs, outputs, and generation history may be stored where necessary to provide generation history, account functionality, troubleshooting, support, and service operation.

PXLTAB does not currently promise a fixed automatic deletion period for generation history.

Transaction information

Transaction records may be retained where necessary for billing, accounting, fraud prevention, disputes, tax administration, and applicable legal requirements.

Backups

Deleted information may remain temporarily in backup systems until those backups are overwritten or expire through normal operational processes.

11. Account deletion

You may request deletion of your PXLTAB account by using available account controls or contacting:

contact@pxltab.com

Some records may be retained where reasonably necessary or legally required for:

• fraud prevention;
• security;
• accounting;
• transaction records;
• disputes;
• legal compliance;
• or backup integrity.

12. Security

PXLTAB uses reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration.

These measures may include:

• password hashing;
• secure transport;
• access controls;
• session protections;
• rate limiting;
• monitoring;
• and restricted administrative access.

No online service can guarantee absolute security.

You are responsible for protecting your account password and authentication credentials.

13. Your privacy rights

Depending on applicable law and where you live, you may have rights to:

• access personal information;
• correct inaccurate information;
• request deletion;
• restrict certain processing;
• object to certain processing;
• withdraw consent where applicable;
• or request a portable copy of certain information.

Rights may be subject to exceptions under applicable law.

We may need to verify your identity before fulfilling a request.

Requests may be sent to contact@pxltab.com.

14. Sale of personal information

PXLTAB does not currently sell personal information.

PXLTAB does not currently use personal information for third-party behavioral advertising.

If those practices change, this policy will be updated and any controls required by applicable law will be provided.

15. Children

PXLTAB is intended for adults.

You must be at least 18 years old to create an account or use the service.

We do not knowingly collect personal information from children under 18.

16. Third-party services and websites

PXLTAB may contain links to or integrations with third-party services.

Their handling of information is governed by their own policies and is not controlled by this Privacy Policy.

17. Changes to this policy

We may update this Privacy Policy as PXLTAB, its providers, features, or legal obligations change.

The "Last updated" date will identify the current version.

Additional notice will be provided where required by applicable law.